User Agreement

Table of Contents

• 
  Introduction
  
• 
  Overview
  
• 
  Beta Phase Agreement
  

• 
  1.1 Acceptance of the Terms of Service
  
• 
  1.2 Changes to the Terms of Service
  
• 
  1.3 Accessing the Website and Account Security
  
• 
  1.4 Disclaimer of Warranties, Limitations of Liability and Indemnification
  

• 
  Mereka.io Accounts
  

• 
  2.1 Signing Up
  
• 
  2.2 Eligibility
  
• 
  2.3 Profile
  
• 
  2.4 Account Types
  
• 
  2.5 Permissions
  
• 
  2.6 Verification
  

• 
  Mereka.io for Learners
  

• 
  3. Searching and Booking on Mereka.io
  

• 
  3.1 Searching
  
• 
  3.2 Booking
  
• 
  3.3 Hub Services Booking
  

• 
  4. Cancellations, Booking Issues, Refunds and Booking Modifications
  

• 
  4.1 Cancellations, Booking Issues, and Refunds
  
• 
  4.2 Booking Modifications
  

• 
  5. Mereka.io Memberships
  
• 
  6. Responsibilities and Assumption of Risk
  

• 
  6.1 Your Responsibilities
  
• 
  6.2 Your Assumption of Risk
  

• 
  Mereka.io for Hubs
  

• 
  7. Hosting on Mereka.io
  

• 
  7.1 Creating a Stripe Custom Account
  
• 
  7.2 Contracting with Learners
  
• 
  7.3 Independence of Hubs
  

• 
  8. Listing Hub Services
  

• 
  8.1 Uploading Your Listing
  
• 
  8.2 Understand Your Legal Obligations
  
• 
  8.3 Search Ranking
  
• 
  8.4 Your Responsibilities
  
• 
  8.5 Hub as a Team or Organization
  
• 
  8.6 Your Assumption of Risk
  

• 
  9. Cancellations, Booking Issues, and Booking Modifications
  

• 
  9.1 Cancellations and Booking Issues
  
• 
  9.2 Booking Modifications
  

• 
  Payments and Billing
  

• 
  10. Fees
  
• 
  11. Taxes
  
• 
  12. Adding a Payment Method
  
• 
  13. Payment Method Verification
  
• 
  14. Payment Authorization
  
• 
  15. Automatic Update of Payment Method
  
• 
  16. Timing of Payment
  
• 
  17. Booking Request Status
  
• 
  18. Your Payment Method, Your Responsibility
  
• 
  19. Payment Collection
  
• 
  20. Payout
  
• 
  21. Adding a Payout Method
  
• 
  22. Timing of Payout
  
• 
  23. Our Payment Processor
  
• 
  24. Your Payout Method, Your Responsibility
  

• 
  General
  

• 
  25. Reviews
  
• 
  26. Content
  
• 
  27. Mereka.io Rules
  

• 
  27.1 Rules
  
• 
  27.2 Reporting Violations
  
• 
  27.3 Proprietary Rights Infringements
  

• 
  28. Termination, Suspension and other Measures
  

• 
  28.1 Term
  
• 
  28.2 Termination
  
• 
  28.3 User Violations
  
• 
  28.4 Legal Mandates
  
• 
  28.5 Effect of Termination
  
• 
  28.6 Survival
  

• 
  29. Resolving Disputes between Learners and Hubs
  
• 
  30. Mereka.io Role
  
• 
  31. Disclaimer of Warranties
  
• 
  32. Limitations of Liability
  
• 
  33. Indemnification
  
• 
  34. Resolving Disputes Between you and Mereka.io
  

• 
  34.1 Overview of Dispute Resolution Process
  
• 
  34.2 Informal Dispute Resolution
  
• 
  34.3 Agreement to Arbitrate
  
• 
  34.4 Exceptions to Arbitration Agreement
  
• 
  34.5 Arbitration Rules and Governing Law
  
• 
  34.6 Modification to AAA Rules – Arbitration Hearing/Location
  
• 
  34.7 Modification of AAA Rules – Attorney’s Fees and Costs
  
• 
  34.8 Arbitrator’s Decision
  
• 
  34.9 No Class Actions or Representative Proceedings
  
• 
  34.10 Severability
  
• 
  34.11 Changes to Agreement to Arbitrate
  
• 
  34.12 Survival
  

• 
  35. Miscellaneous
  

• 
  35.1 No Waiver
  
• 
  35.2 Assignment
  
• 
  35.3 Notice
  
• 
  35.4 Third-Party Services
  
• 
  35.5 Third-Party Agreement
  
• 
  35.6 Mereka.io Content
  
• 
  35.7 Severability and Interpretation
  
• 
  35.8 Force Majeure
  
• 
  35.9 Contact Us
  

Overview

Beta Phase Agreement

Mereka.io Accounts

Mereka.io for Learners

Learners are those who wish to develop new skills, connect with peers and expand their horizons. From students to entrepreneurs to hobbyists, absolutely everyone can be a learner and find something that suits their needs and interests. To understand more about how Mereka.io can accelerate your learning or upskilling journey, please click here.

Mereka.io for Hubs

An equally perfect place for Hubs of all shapes and sizes, Mereka.io effectively maximises potential by managing underutilised and latent resources, optimising operations and fostering a community where creativity and innovation thrives. This is made possible through Mereka.io’s host of meticulously crafted features which are designed to integrate seamlessly within existing management systems. Click here to read more about Mereka.io for Hubs, and here to view all Hub features.

Payments and Billing

General

Privacy Policy

Table of Contents

• 
  Introduction
  
• 
  1. Definitions
  
• 
  2. Personal Information We Collect
  

• 
  2.1 Information needed to use the Mereka.io
  
• 
  2.2 Information you voluntarily disclose
  
• 
  2.3 Information Automatically Collected by Using the Mereka.io
  
• 
  2.4 Personal Information We Collect from Third Parties
  

• 
  3. How We Use Information We Collect
  

• 
  3.1 Provide, Optimize, and Develop the Mereka.io
  
• 
  3.2 Create and Maintain a Trusted and Safer Environment
  
• 
  3.3 Provide, Curate, Measure, and Optimize our Advertising and Marketing
  

• 
  4. Sharing & Disclosure
  

• 
  4.1 Sharing With Your Consent or at Your Direction
  
• 
  4.2 Sharing Between Users
  
• 
  4.3 Information You Publish in Profiles, Experiences, and other Public Information
  
• 
  4.4 Hubs Service Providers
  
• 
  4.5 Conforming with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights
  
• 
  4.6 Service Providers
  
• 
  4.7 Business Transfers
  
• 
  4.8 Corporate Affiliates
  

• 
  5. Other Important Information
  

• 
  5.1 Analyzing your Communications
  

• 
  6. Your Rights
  

• 
  6.1 Managing Your Information
  
• 
  6.2 Data Access and Portability
  
• 
  6.3 Data Erasure
  

• 
  7. Security
  
• 
  8. Changes to This Privacy Policy
  
• 
  9. Contact Information
  

Cancellation Policy

Last Updated: 15-06-2021

Table of Contents

• 
  Introduction
  
• 
  General Cancellation Policy
  
• 
  Experience
  
• 
  Expert
  
• 
  Space
  
• 
  Machines
  

General Cancellation Policy

Experience

Expert

Space

Machines

Extenuating Circumstances Policy

Last Updated: 15-06-2021

Table of Contents

• 
  Introduction
  
• 
  Overview
  
• 
  What Events Are Covered
  

• 
  Changes to government travel requirements
  
• 
  Proclaimed crises and pestilences.
  
• 
  Government travel restrictions or limitations
  
• 
  Military actions and other hostilities
  
• 
  Natural disasters and cataclysmic events
  

• 
  What is Not Covered
  

• 
  All the other things
  

• 
  What to do Next
  

Cookie Policy

Last Updated: 1-09-2021

Table of Contents

• 
  Introduction
  
• 
  What Are Cookies?
  
• 
  Why Mereka.io Uses These Technologies
  
• 
  Device Information
  
• 
  Your Choices
  

What Are Cookies?

Why Mereka.io Uses These Technologies

Device Information

Your Choices

Payment and Billing

Last Updated: 1-09-2021

Table of Contents

• 
  Introduction
  
• 
  1. Stripe
  

• 
  1.1 Stripe information storage
  

• 
  2. Fees
  

• 
  2.1 Fees incurred during payment
  

• 
  3. Withdrawals
  

• 
  3.1 Withdrawal for Hubs
  
• 
  3.2 Withdrawal without fulfillment of minimum withdrawal fee
  

• 
  4. Taxes
  

• 
  4.1 Tax filings
  

1. Stripe

2. Fees

3. Withdrawals

4. Taxes

Other Terms and Policies

Table of Contents

• 
  Nondiscrimination Policy
  
• 
  Proprietary Rights Policy