Undefined terms in this Privacy Policy have the same definition as in our Terms of Service (“Terms”).
2.1 Information needed to use the Mereka.io.
We collect various personal information regarding you when you use Mereka.io. Without it, we may not be able to provide you with all services requested. This information includes, but is not limited to:
2.2 Information you voluntarily disclose.
You may choose to provide us with additional personal information. Any personal information that you voluntarily disclose in public areas becomes publicly available and can be collected and used by other users for any reason. Your profile pages (“Profile”) are typically publicly available. This information may include:
2.3 Information Automatically Collected by Using the Mereka.io.
When you use the Mereka.io, we automatically collect personal information. This information may include:
Cookies can either be “session Cookies” or “persistent Cookies”. Session Cookies are temporary Cookies that are stored on your device while you are visiting our Site or using our Services, whereas “persistent Cookies” are stored on your device for a period of time after you leave our Site or Services. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, how often you return, how your use of the Services may vary over time. We also use persistent Cookies to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Services. Your browser may offer you a “Do Not Track” or “DNT” option, which allows you to signal to operators of websites, and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. Because we collect browsing and persistent identifier data, the Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our properties.
Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Site or Services, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify your interests, to retarget advertisements to you and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.
We use the following types of Cookies:
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find our more information about Cookies, including information about how to manage and delete Cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ or http://www.allaboutcookies.org/.
2.4 Personal Information We Collect from Third Parties.
We collect personal information from other sources, such as:
3.1 Provide, Improve, and Develop the Mereka.io. We use personal information to:
(i) to facilitate your referral invitations,
(ii) to share your booking details,
(iii) for fraud detection and prevention, and
(iv) to facilitate your requests or for any other purpose you authorize,
3.2 Create and Maintain a Trusted and Safer Environment. We use personal information to:
3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may use personal information to:
3.4 Provide payment services. Personal information is used to enable or authorize third party payment processor:
4.1 Sharing With Your Consent or at Your Direction.
Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Mereka.io account or participating in promotional activities by Mereka.io partners or third parties.
Where permissible with applicable law, we may use certain information about you, such as your email address, de-identify it, and share it with social media platforms, to generate leads, drive traffic to Mereka.io or otherwise promote our products and services.
4.2 Sharing Between Users.
To help facilitate bookings or other interactions between Users, we may need to share certain information such as:
4.3 Information You Publish in Profiles, Experiences, and other Public Information.
You can make certain information publicly visible to others, such as:
We may display parts of your public profile and other Content you make available to the public like Experience details on third-party sites, platforms and apps.
Information you share publicly on Mereka.io may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.
4.4 Hubs Service Providers.
Hubs may use third-party services to help manage or deliver their services. Hubs may use features on the Mereka.io to share information about the User (like User name, User phone number) with such third-party service providers.
4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary:
(i) to comply with our legal obligations,
(ii) to comply with a valid legal request or to respond to claims asserted against Mereka.io,
(iii) to respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability ,
(iv) to enforce and administer our agreements with Users, or
(v) to protect the rights, property or personal safety of Mereka.io, its employees, its Users, or Users of the public. For example, if permitted due to the forgoing circumstances, Hubs tax information may be shared with tax authorities or other governmental agencies.
Where appropriate, we may notify Users about legal requests unless:
(i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or
(ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Mereka.io, our Users, or expose Mereka.io to a claim of obstruction of justice.
For jurisdictions where Mereka.io facilitates the collection and remittance of Taxes where legally permissible according to applicable law, we may disclose Hubs’ and Users’ information about transactions, bookings, and occupancy Taxes to the applicable tax authority, such as Hubs and User names, Experience addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Hubs from Users, and contact information.
In jurisdictions where Mereka.io facilitates or requires a registration, notification, permit, or license application of a Hubs with a local governmental authority through Mereka.io in accordance with local law, we may share information of participating Hubs with the relevant authority, both during the application process and, periodically thereafter, such as the Hubs’s full name and contact details, Hub address, tax identification number, Experience details.
4.6 Service Providers.
We share personal information with affiliated and unaffiliated service providers to help us run our business, including service providers that help us:
(i) verify your identity or authenticate your identification documents,
(ii) check information against public databases,
(iii) conduct background or police checks, fraud prevention, and risk assessment,
(iv) perform product development, maintenance and debugging,
(v) allow the provision of the Mereka.io Services through third-party platforms and software tools (e.g. through the integration with our APIs),
(vi) provide customer service, advertising, or payments services,
(vii) process, handle or assess insurance claims or similar claims, or
(viii) facilitate non-profit and charitable activities consistent with Mereka.io’s mission. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks.
4.7 Business Transfers.
If Mereka.io undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4.8 Corporate Affiliates.
To support us in providing, integrating, promoting and improving the Mereka.io, and our affiliates’ services, we may share personal information within our corporate family of companies that are related by common ownership or control. Some examples are:
5.1 Analyzing your Communications.
We may review, scan, or analyze your communications on the Mereka.io for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, enforcing our Terms of Service, and customer support purposes.
For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications.
5.2 Linking Third-Party Accounts.
You can link your Mereka.io account with certain third-party services like social networks. Your contacts on these third-party services are referred to as “Friends.” When you direct the data sharing by creating this link:
5.3 Third-Party Partners & Integrations.
Parts of Mereka.io may link to third-party services, not owned or controlled by Mereka.io, such as Google Maps/Earth. Use of these services is subject to the privacy policies of those providers, such as Google Maps/Earth Additional Terms of Use, Google Privacy Policy (see here for more information on how Google uses information), and Citi Privacy Policy. Mereka.io does not own or control these third parties and when you interact with them you are providing your information to them.
You can exercise any of the rights described in this section consistent with applicable law. Please note that we may ask you to verify your identity and request before taking further action on your request.
6.1 Managing Your Information.
You can access, correct and update some of your personal information through your Account settings. If you connected your Mereka.io Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.
6.2 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
6.3 Data Erasure.
In certain jurisdictions, you can request that your personal information be deleted. Please note that if you request the erasure of your personal information:
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Mereka.io will be subject to the revised Privacy Policy.
You may submit your complaints, request for access to and/or request correction of your Personal Information, request to limit the processing of your Personal Information for the Additional Purposes and/or make any inquiries regarding your Personal Information by contacting:
We may impose a fee for processing the aforesaid requests.
In respect of your right to access and/or correct your Personal Information, we have the right to refuse the your requests to access and/or make any correction to your Personal Information for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy.
If you do not wish for your Personal Information to be collected via cookies on the Websites, you may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.
Receive the latest news and events through our newsletter
